Project. Account. Service Delivery.
PROJECT, ACCOUNT AND
SERVICE DELIVERY MANAGEMENT
Technology and Systems Project, Service Delivery and Account Manager with over 20 years’ experience within the airline industry, engineering data science and global sports events working in public and private sectors. Degree qualified in Computer Science. Wealth of experience delivering challenging projects, specialising in onboarding and managing client, partner and stakeholder relationships while ensuring projects delivered, and contracted service delivery and SLA’s met. Currently working as a self-employed contractor utilising skills to work in numerous industries and companies. Project managed portfolio of projects working with global teams across multiple continents, in USA, Asia and Europe. Self-motivated, strong communicator with expert project planning and road mapping abilities focusing on deadlines, delivering to specification on time and to budget. Easily work under pressure, individually and as part of team, using problem solving and initiative often under changing circumstances to deliver, while adhering to industry standards and compliance regulations. Strong drive to deliver, inspiring team to do the same, ensuring customer, partner and supplier relationships remain key focus throughout adapting approach and communication methods to different audiences. Have earned a reputation for someone you want to work with or have on your team.
I can easily step in at any point in the project, help deliver and simply get things done.
With the portfolio of projects and clients I can turn my hand to almost any project with most experience in technology and systems related industries and departments. Can quickly get up to speed and am fully transparent where my skills lie in relation to what you are looking for.
Hello! I'm Frances and with over 20 years experience in the private and public sector working within the airline industry, data science, digital media, international clients, major global events, start up companies, charities and small businesses I founded Get Girl Friday Management in 2015 deciding to work for myself, and bring balance into my working and family life by offering project management, account management, service delivery and operations services to other businesses. Working mainly remotely but equally can be office based or hybrid.
Flexible when it comes to what you need. I can get on board immediately. With a high level of technical and project management skills wouldn't say geek (maybe geekish) as like working with humans. And with outstanding planning and organisational and skills just love getting stuff done.
Pride myself on efficiency, professionalism, being trustworthy and ethical. Treating everybody with the utmost respect has earned a reputation as someone you want to work with or have on your team.
Very open to meeting for coffee, will travel the length of the country for good coffee! Or say hello by email, message or ring for a chat.